FAQ


 

When is the festival?

The festival will take place on the weekend of August 30th - September 1st, 2019..

 

The campsite opens at 14:00 on Friday, with the car park opening at 12 noon. The entertainment area will open at 18:00 on Friday. 

The car park opens at 11:00 on Saturday and Sunday. The arena opens at 12 noon, with the main stage starting at 14:00. The main stage will finish roughly around 22:30, and the entertainment area stays open until 01:00. 


Where is the festival?

The festival takes place at Knebworth Park, Stevenage, Hertfordshire. Just 25 minutes from London and 2 hours from Birmingham. For more information on our iconic location click here.


How do I get there?

By Road:

Cool Britannia Festival is located off the A1 M of London. Please follow signs to the appropriate car park depending on your car park ticket to determine which access gate to follow when approaching the festival.

By Rail:

The nearest train stations is Stevenage, which is situated approximately two miles away from the festival site. Regular services run from London Kings Cross Station directly to Stevenage Station, as well on the East Coast Main line from Edinburgh, Newcastle, Leeds and many other connecting stations. There is a taxi rank outside Stevenage station on Lytton Way.

By Air:

The closest international and domestic airport is Luton, approximately 12 miles from site. Other airports around London include Stanstead (30 miles), Heathrow (45 miles) and Gatwick (75 miles).
 


Is there car parking?

Car parking is available on site for festival goers. In order to park your vehicle you will need to purchase either a weekend or day car park pass. This can be found on the ticketing page on the Cool Britannia website. This will need to be displayed clearly in your vehicle at all times over the weekend.

 

Can you get dropped off/ picked up from the festival?

There will be a designated drop/ collection area close to the festival entrance. This point will be signposted as you approach the site. Please note that you cannot park at the drop / collection area.  If you wish to get a taxi from the festival site we strongly recommend that you pre-book as there will be no taxi rank at the entrance. 

 

Can I camp for only one night?

You may camp for either one, two or three nights as long as you hold a ‘weekend camping’ festival ticket. This ticket is a flat rate cost and so will not vary depending on how many nights you wish to camp. 

 

Can I park my car next to my tent? 

Due to health and safety no campers can park by their tent. As long as a car park ticket is purchased alongside a festival ticket, you can park in the festival car park which is a short distance to the camping field. 

 

What is the limit on the size of my tent?

Within reason, you may bring as big a tent as you wish. Please do consider other campers and only bring what you will require for the weekend. 

 

IS COOL BRITANNIA FAMILY FRIENDLY?

Cool Britannia welcomes children of all ages, however please note that under 18's will need to be accompanied by an adult. 

 

What disabled facilities are onsite? 

Disabled facilities onsite are for those with permanent disabilities or impairments as stated in the Equality Act 2010. Recent injuries, broken bones or pregnancy do not qualify for the accessibly facilities.
 

Site access and ground condition:

Cool Britannia Festival is located in the beautiful grounds of Knebworth Park. This is undulating parkland which will be accessible to visitors with mobility impairments. Please take the weather into consideration when planning your weekend as it can have an impact on mobility due to muddy patches.
 

Parking:

There is an accessible car park available exclusively to blue badge holders in both the day and camping car parks. In order to access the car parks you will have to purchase a car park pass from the ticketing page of the Cool Britannia Festival website.

Please note you do not need to apply for your disabled space.
 

 

Medical Facilities:

An onsite medical tent will be staffed 24 hours a day as well as staff positioned around the festival site. There will be first aid facilities on site at all times. 

 

Toilets:

Accessible toilets will be located throughout the festival site. Please note that the toilet positioned at the viewing platform will be for those with a viewing platform wristband only.

 
Disabled Campsite:

The disabled area within the campsite will have both accessible toilets and showers. Due to health and safety no campers can park next to their tent. Please note that we are unable to offer electrical hook ups to tents.
If you wish to make an application to stay in the disabled campsite, please download the DISABLED CAMPSITE & VIEWING PLATFORM APPLICATION FORM, fill out the relevant sections and return it to disabledaccess@coolbritanniafest.com.
 
Please note: applications for the disabled campsite will close on 10th August.

 

Viewing Platform:

The viewing platform is located within the main arena All those that are approved for access will receive a placement for themselves and a personal assistant. Please ensure to bring your own seating for the platform if required. An accessible toilet will also be positioned next to the platform for the exclusive use of viewing platform users.

If you wish to make an application to use the viewing platform, please download the DISABLED CAMPSITE & VIEWING PLATFORM APPLICATION FORM, fill out the relevant sections and return it to disabledaccess@coolbritanniafest.com.  

The closing date for the facilities is the 10th however please note the viewing platform is given on a first come first served basis and this may reach full capacity before the 10th August 2018.



Personal Assistant Tickets:

We wish to make Cool Britannia Festival accessible to everyone and therefore operate a personal assistant 2 for 1 scheme. This means we may provide those ticket holders who are in receipt of the higher rate DLA or enhanced PIP payment (or can otherwise supply supporting evidence of their necessity for personal assistance) with a free ticket for a personal assistant.

If you wish to make an application to for the PA 2 for 1 scheme, please download the PERSONAL ASSISTANT APPLICATION FORM, fill out the relevant sections and return it to disabledaccess@coolbritanniafest.com.

Please note: this scheme only applies to general admission tickets, not the VIP pass. Applications for the PA scheme close on 1st August.

 

Are pets allowed on site?

No animals except assistance dogs are permitted at the festival. 

 

Can I bring my own food and drink?

If you are camping at the festival you may bring your own food and drink into the campsite only. No food or drink is permitted to be taken within the main festival arena. However we ensure that stand pipes are readily available around the site for free fresh water, as well as bars and street food within the arena. 

 

Can I bring my own alcohol?

You may bring your own alcoholic beverages into the campsite only, not into the main arena. Any alcohol brought into the campsite is for personal consumption only and not for sale.

The festival will hold a strict challenge 25 policy on all alcohol sales.

Please note that no glass is permitted anywhere on site, you will need to decant into plastic containers.

 

Can I bring my chairs and blankets into the main arena?

Blankets and chairs are permitted within the festival, however please consider other festival goers and do not set them up between the main stage and the mix tower. No gazebos or parasols are allowed as this restricts views of the main stage for others. 

 

Can I bring recording equipment?

You may bring ‘domestic’ cameras and phones into the festival; however any ‘professional’ equipment (i.e. with a detachable lens etc.) is prohibited.

 

How do I volunteer at Cool Britannia?

If you wish to work as a volunteer at the festival this summer, please follow the link to the Festaff website to read more information about the job roles. Click here to find out more about volunteering.

 

How do I apply to be a trader?

For food and drink traders, please click here to go to the Front of House Organisation website and apply.

For all other traders, please download the application form by clicking this link, fill out and return to traders@coolbritanniafest.com

A copy of our traders terms & conditions is available here.

 

Is there anything that is prohibited from the festival?

The following items are prohibited at the festival:

 - Illegal substances and legal highs.

- Personal food and drink is permitted in the campsite only, not within the main arena.

- Glass or sharp objects of any kind.

- BBQs, disposable BBQs and open fires. If you wish to cook within the campsite please use small gas stoves (up to 5kg gas canisters) only.

- Flares and fireworks.

- Air horns and megaphones.

- Aerosols and spray paints.

- Drones.

- Generators.

- Sky lanterns and kites.

- Laser pens or similar equipment.

- Anything that may be used as a weapon.  

 

Don’t put temptation in front of bad people- keep all valuables close and to a minimum.